• Contact Us
    • (+34) 91 266 19 10
      +52 (55) 41639074
      +61 2 8379 8080
      +90 (850) 223 35 55
      (+1) (646) 860 9590
  • Language : ENG Language
    • ENG English
    • ES Español
    • IT Italiano
    • FRA Français
  • Currency : Currency
    • EUR Euro
    • USD $ U.S. Dollar
    • MXN $MXN Mexican Peso
    • AUD AU$ Australian Dollars
    • GBP £ British Pounds
    • TRY TL Turkish Lira
  • Send To :
    Send Flowers To
    • Turkey
    • Australia
    • France
    • Italy
    • Mexico
    • Spain
    • United Kingdom
  • Contact Us
    • (+34) 91 266 19 10
      +52 (55) 41639074
      +61 2 8379 8080
      +90 (850) 223 35 55
      (+1) (646) 860 9590
  • Language : ENG Language
    • ENG English
    • ES Español
    • IT Italiano
    • FRA Français
  • Currency : Currency
    • EUR Euro
    • USD $ U.S. Dollar
    • MXN $MXN Mexican Peso
    • AUD AU$ Australian Dollars
    • GBP £ British Pounds
    • TRY TL Turkish Lira
  • Send To :
    Send Flowers To
    • Turkey
    • Australia
    • France
    • Italy
    • Mexico
    • Spain
    • United Kingdom

Order

  • How can I check my order status?

    You can login to your account or click on this link to check your status order.

  • How can I track my order?

    Once your order is given to car for delivery, we will notify you via e-mail and SMS with a tracking link.

  • How can I amend my order?

    You can amend your order if your order status is “New Order”. In case you see your order is in another status, please contact us via phone or e-mail

    E-mail: help@LolaFlora.com
    USA: (+1) (646) 860 9590
    SPAIN: (+34) 91 266 19 10
    MEXICO: +52 (55) 41639074
    AUSTRALIA: +61 2 8379 8080

  • How can I cancel my order?

    If you're a registered user, you can log in to your account and cancel your order on Recent Orders section. If you're a guest user, please contact us with your e-mail and order ID information.

    E-mail: help@LolaFlora.com
    USA: +16468609590
    SPAIN: +34912661910

  • Do I need to have a LolaFlora account in order to place an order?

    All you need is a valid e-mail address and a contact number. Then you can use our Guest checkout feature to buy on LolaFlora. Or, you can create an account, and enjoy our advantageous campaigns that we offer to our registered users.

  • How can I add a personalized card message to my order?

    When you add your product(s) to your cart, the personalized card message field will appear. Write your message, and it will be delivered as a special gift card. There is also an anonymous card option for our customers who do not want to share their names on.

  • I had trouble while placing my order, what should I do?

    No worries, just send us an e-mail at help@LolaFlora.com and we will do our best to fix it.

  • How can I place an order on LolaFlora?

    You can order from our website. Here are some advices to make it easier for you:

    * You can enter a destination city/region on “Where to Send?” section on the upper left part of the main page. Then, the products available for the selected destination will be listed for you.

    * You can enter specific products that you are looking for, “Search” section located at the top of the page.

    * We have prepared extensive special flower collections for several occasions.

  • How can I select my delivery date and time?

    You can see the delivery date and time slot selection options while you place an order on our website. If you have a special request on the delivery time, please let us know via e-mail or phone.