• ENG Language
    • ENG English
    • SPA Español
  • Currency
    • TRY TL Turkish Lira
    • EUR Euro
    • USD $ U.S. Dollar
    • AED AED UAE Dirham
    • QAR QAR Qatari Rial
    • SAR SAR Saudi Riyal
    • GBP £ British Pounds
    • MXN MX$ Mexican Peso
    • PEN PEN Peruvian Nuevos Soles
  • Send To world
    Send Flowers To
    • tr Turkey
    • es Spain
    • ae United Arab Emirates
    • qa Qatar
  • ENG Language
    • ENG English
    • SPA Español
  • Currency
    • TRY TL Turkish Lira
    • EUR Euro
    • USD $ U.S. Dollar
    • AED AED UAE Dirham
    • QAR QAR Qatari Rial
    • SAR SAR Saudi Riyal
    • GBP £ British Pounds
    • MXN MX$ Mexican Peso
    • PEN PEN Peruvian Nuevos Soles
  • Send To world
    Send Flowers To
    • tr Turkey
    • es Spain
    • ae United Arab Emirates
    • qa Qatar

Terms and Conditions

Introduction


LolaFlora shall have the right at any time to change or discontinue any aspect or feature of the Site, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, LolaFlora may discontinue disseminating any portion of information or category of information, may change or eliminate any transmission method and may change transmission speeds or other signal characteristics.

LolaFlora does not trade with or provide any services to OFAC and sanctioned countries.

Colours, Specifications and Dimensions of Products

We have made every effort to display the colours, specifications and dimensions of items on the Site as accurately as possible. The colours you see will depend on the resolution of your monitor, we cannot guarantee that your monitor's display of any colour will reflect accurately the colour of the item delivered. We may from time to time vary the dimensions, specifications and quantities of items displayed on our Site without prior notice. For example, the bouquets are subject to seasonal availability of flowers.

 


Pricing & orders

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

 


We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

 


Payment & Transactions

You can make purchase on the website if you own a valid Debit/Credit card issued by Mastercard or Visa. After the purchase you must retain a copy of transaction records and our policies.

We accept payment in UAE Dirhams, US Dollars, Saudi Riyals, Jordanian Dinar, Qatari Rials, Bahraini Dinars, Kuwaiti Dinars and Egyptian Pound

 


Trademarks & Copyrights

All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the Site design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under UAE copyright laws and international conventions. All rights are reserved.

Privacy Policy

By accessing this Site, certain information about you, such as Internet protocol (IP) addresses, navigation through the Site, the systems and programs used and the time spent, along with other similar information, may be stored on our servers.

Such stored information may not specifically identify you. Please be informed that the same may be used by us for web site traffic analysis or for such other purposes as we may deem appropriate.

If you provide unique identifying information, such as name, address and other information to us, such information may be used for statistical and/or other purposes.

Any personally identifiable information you submit while ordering with LolaFlora.com will ONLY be disclosed to suppliers who are linked to your order. We will not disclose, sell, share or in any way reveal your information to any other third party. We do not store your credit/debit details at our end nor we pass on to any third party.

We want you to feel confident about using LolaFlora.com to order gifts, so we are committed to protecting the information we collect. While no Website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the you are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted

Security Policy

We are committed to ensuring full security of all information provided through and transactions conducted at, our Site. Towards ensuring this:

We employ appropriate best-of-class technical security measures to protect your personal information
Information storage is on secure computers and information is encrypted wherever possible

We have implemented highest levels of security available on the Internet for transactions. Our payment gateway has 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

Our payment gateway uses state-of-art technologies and algorithms to reduce frauds

All messages between us travel in a secure messaging environment

We monitor and review transactions on an on-going basis, to identify potentially fraudulent situations and take immediate corrective steps to mitigate/limit any damage caused/likely to be caused from the same

We review our security arrangements continuously

 

LolaFlora’s Liability

We have taken every care in the preparation of our Site. However, we will not be responsible for any errors or omissions in relation to such content or for any technical problems you may experience with our Site. If we are informed of any inaccuracies on our Site we will attempt to correct this as soon as we reasonably can. To the extent permitted by law, we exclude all liability (whether arising in contract, in negligence or otherwise) for loss or damage which you or any third party may incur in connection with our Site, and any website linked to our Site and any materials posted on it. This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

 


Indemnity

End User agrees to defend, indemnify and hold harmless LolaFlora, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of or related to any products or services purchased by End User in connection with the Site.

Nothing in this Agreement shall be construed so as to create a joint venture, partnership or agency/representative relationship between End User and LolaFlora and neither End User or LolaFlora shall have the right or authority to incur any liability debt or cost or to enter into any contracts or other arrangements in the name of or on behalf of the other..”

Termination

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of BonnyGift Inc. in operating the Site, your sole and exclusive remedy is to discontinue using the Site.